Website Maintenance & Support Singapore — Sites That Stay Earning
// WEB DEVELOPMENT · SINGAPORE
STAY UPDATED.
STAY SECURE.
STAY ONLINE.
Updates, security, backups and fast content changes — your website stays fast, safe and earning without you thinking about it. Monthly plans, cancel anytime.
Webby SG provides website maintenance and support in Singapore: software and plugin updates, security monitoring, daily backups, uptime monitoring and content changes on request — with a response within 12 hours. Plans are monthly with a 30-day notice, and we maintain websites we built and websites we didn’t.
WHAT HAPPENS TO UNMAINTAINED SITES.
Websites rot quietly. By the time you notice, you’ve been losing enquiries for weeks:
●Plugins go out of date and open security holes — hacked sites are usually just unpatched sites
●No backups — so one bad update or hack means starting from zero
●Pages slow down over time and rankings slip with them
●Content goes stale — old prices, dead links, last year’s promotions
●The original developer is gone and nobody has the passwords
A team on call, not a ticket queue
RANKING
Getting you found by the right people, higher up.
Need a banner changed, a page added, a price updated? Send your request over WhatsApp. Webby responds within 12 hours. This is a response commitment; completion depends on the scope or issue and any required access. Ask for an estimate after assessment.
You get a plain-English monthly summary of what we did: updates run, backups verified, issues caught before customers saw them.
Core software, themes and plugins kept current — the single biggest protection against hacks.
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02
Security monitoring & hardening
Malware scanning, firewall rules, login protection and rapid response if anything suspicious appears.
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03
Daily backups & tested restore
Daily off-site backups — and we actually test restores, because a backup you can’t restore is a hope, not a plan.
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04
Uptime & form monitoring
We know your site is down — or your contact form is broken — before your customers tell you.
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05
Content updates on request
Banners, pages, prices, photos — send your request over WhatsApp. Confirm the scope and completion estimate for the specific change.
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06
Speed & health checks
Performance reviewed regularly so load times — and the rankings tied to them — don’t drift.
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07
Hosting & domain management
Hosting, renewals and DNS handled as adjacent services — always registered in your name.
HOW A RESCUE-AND-CARE ENGAGEMENT RUNS.
WEEK 1
Audit & access
We audit the site’s health, recover and document access, and fix anything urgent — security holes first.
WEEK 2
Stabilise
Updates applied, backups configured and verified, monitoring switched on, speed issues addressed.
ONGOING
Scheduled care
Updates, scans, backups and checks run on schedule; content changes handled as you send them.
MONTHLY
Plain-English report
What we did, what we caught, what we recommend — readable in two minutes.
WHY CLIENTS KEEP THE PLAN.
WhatsApp-first support
A real human who knows your site. Webby responds to maintenance requests within 12 hours; this is not a repair-time guarantee.
We take over orphaned sites
Developer vanished? We recover access, document everything in your name, and stabilise from there.
Monthly and cancellable
30-day notice, no annual contracts. The plan survives because the service is good.
Prevention over heroics
The goal is problems you never hear about — caught by monitoring, fixed on schedule.
// HONEST EXPECTATIONS
What maintenance does and doesn’t cover.
Maintenance keeps your site healthy, secure and current — it isn’t a redesign or an SEO campaign. When a request grows into project territory (a new section, a rebrand), we’ll quote it separately and honestly.
Webby responds within 12 hours. Repair and routine-edit completion times depend on the specific issue or scope; ask for an estimate after assessment.
Common questions.
Do you maintain websites you didn’t build?
Yes — most rescue work is on sites built elsewhere. We audit first, fix anything urgent, then put the site on a regular care plan.
How fast do you respond?
Webby responds to website-maintenance requests within 12 hours. This is an initial response, not a guaranteed repair or content-edit completion time.
For an urgent fault, share the affected URL, what is failing and when it started. Repair time depends on the cause, available access and any hosting or software supplier involved. Ask for an estimate after assessment. For content changes, confirm the scope and completion estimate for the specific request.
For planned maintenance, agree the work window and any expected disruption. Keep a current backup of both the website files and database, with a restore procedure before WordPress updates. No single downtime figure applies to every update or fault.
Am I locked into a contract?
No. Plans are monthly with a 30-day notice. We keep clients with good work, not contracts.
My developer disappeared — can you take over?
Yes. We recover access to your domain, hosting and site, document everything in your name this time, and stabilise the site from there.
My site was hacked — can you fix it?
Yes — cleanup, hardening and the patching that prevents repeat visits. Then monitoring so it doesn’t happen quietly again.
What’s included in the monthly report?
Updates run, backups verified, uptime, issues caught and fixed, and recommendations — in plain English, readable in two minutes.
Do you handle hosting and domains too?
Yes — hosting, domain registration and renewals are available alongside maintenance, always registered in your name.
Are content changes included?
Yes, within fair use — banners, prices, pages, photos. Larger pieces of work are quoted separately before anything starts.
