// WEB DEVELOPMENT · SINGAPORE

STAY UPDATED. STAY SECURE. STAY ONLINE.

Updates, security, backups and fast content changes — your website stays fast, safe and earning without you thinking about it. Monthly plans, cancel anytime.

◆Urgent issues handled immediately

◆Monthly plans, 30-day notice

◆We maintain sites we didn’t build

// QUICK ANSWER

Webby SG provides website maintenance and support in Singapore: software and plugin updates, security monitoring, daily backups, uptime monitoring and content changes on request — with urgent issues handled immediately. Plans are monthly with a 30-day notice, and we maintain websites we built and websites we didn’t.

WHAT HAPPENS TO UNMAINTAINED SITES.

Websites rot quietly. By the time you notice, you’ve been losing enquiries for weeks:

! Plugins go out of date and open security holes — hacked sites are usually just unpatched sites

! Forms quietly break — enquiries stop arriving and nobody knows why

! No backups — so one bad update or hack means starting from zero

! Pages slow down over time and rankings slip with them

! Content goes stale — old prices, dead links, last year’s promotions

! The original developer is gone and nobody has the passwords

A team on call, not a ticket queue

Need a banner changed, a page added, a price updated? Send it over WhatsApp and it gets done — typically within one business day. Urgent issues — site down, security — are handled immediately, whatever the hour.

You get a plain-English monthly summary of what we did: updates run, backups verified, issues caught before customers saw them.

// WHAT'S INCLUDED

◆Software & plugin updates

◆Security monitoring & hardening

◆Daily backups & restore

◆Uptime monitoring

◆Content updates on request

◆Monthly plain-English report

955+

positive reviews on Carousell
★★★★★

WHAT A MAINTENANCE PLAN INCLUDES.

Scheduled care plus on-call support:

01

Software & plugin updates

Core software, themes and plugins kept current — the single biggest protection against hacks.

02

Security monitoring & hardening

Malware scanning, firewall rules, login protection and rapid response if anything suspicious appears.

03

Daily backups & tested restore

Daily off-site backups — and we actually test restores, because a backup you can’t restore is a hope, not a plan.

04

Uptime & form monitoring

We know your site is down — or your contact form is broken — before your customers tell you.

05

Content updates on request

Banners, pages, prices, photos — WhatsApp it over, it gets done, usually within one business day.

06

Speed & health checks

Performance reviewed regularly so load times — and the rankings tied to them — don’t drift.

07

Hosting & domain management

Hosting, renewals and DNS handled as adjacent services — always registered in your name.

HOW A RESCUE-AND-CARE ENGAGEMENT RUNS.

WEEK 1

Audit & access

We audit the site’s health, recover and document access, and fix anything urgent — security holes first.

WEEK 2

Stabilise

Updates applied, backups configured and verified, monitoring switched on, speed issues addressed.

ONGOING

Scheduled care

Updates, scans, backups and checks run on schedule; content changes handled as you send them.

MONTHLY

Plain-English report

What we did, what we caught, what we recommend — readable in two minutes.

WHY CLIENTS KEEP THE PLAN.

WhatsApp-first support

A real human who knows your site, reachable in minutes — not a ticket number and a three-day SLA.

We take over orphaned sites

Developer vanished? We recover access, document everything in your name, and stabilise from there.

Monthly and cancellable

30-day notice, no annual contracts. The plan survives because the service is good.

Prevention over heroics

The goal is problems you never hear about — caught by monitoring, fixed on schedule.

// HONEST EXPECTATIONS

What maintenance does and doesn’t cover.

Maintenance keeps your site healthy, secure and current — it isn’t a redesign or an SEO campaign. When a request grows into project territory (a new section, a rebrand), we’ll quote it separately and honestly.

Routine changes are typically turned around within one business day; emergencies are immediate. You’ll always know which bucket your request is in.

Common questions.

Do you maintain websites you didn’t build?+

Yes — most rescue work is on sites built elsewhere. We audit first, fix anything urgent, then put the site on a regular care plan.

How fast do you respond?+

Urgent issues — site down, security — are handled immediately. Routine updates and content changes are typically done within one business day, over WhatsApp.

Am I locked into a contract?+

No. Plans are monthly with a 30-day notice. We keep clients with good work, not contracts.

My developer disappeared — can you take over?+

Yes. We recover access to your domain, hosting and site, document everything in your name this time, and stabilise the site from there.

My site was hacked — can you fix it?+

Yes — cleanup, hardening and the patching that prevents repeat visits. Then monitoring so it doesn’t happen quietly again.

What’s included in the monthly report?+

Updates run, backups verified, uptime, issues caught and fixed, and recommendations — in plain English, readable in two minutes.

Do you handle hosting and domains too?+

Yes — hosting, domain registration and renewals are available alongside maintenance, always registered in your name.

Are content changes included?+

Yes, within fair use — banners, prices, pages, photos. Larger pieces of work are quoted separately before anything starts.

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